At Cutechase, we provide secure, flexible, and seamless payment options tailored for our commercial B2B partners across North America. As a U.S.-registered business, all transactions are processed securely in U.S. Dollars (USD).
Please review our accepted payment methods, processing rules, and tax exemption protocols below.
1. Accepted Payment Methods
To accommodate business orders of all sizes, we accept a wide range of U.S. domestic and international commercial payment options:
A. Stripe Secure Card Payments & Express Checkout
Powered by Stripe, a global leader in PCI-DSS Level 1 compliant payment processing, we accept all major U.S. and international payment cards:
- Accepted Credit/Debit Cards: Visa, MasterCard, American Express, Discover, Diners Club, and JCB.
- Express Digital Wallets: Apple Pay, Google Pay, and Link by Stripe for fast, one-click commercial checkout.
- Security: Card details are encrypted directly through Stripe’s secure gateway. We do not store full credit card numbers on our servers.
B. PayPal & PayPal Credit / Pay in 4
- PayPal Express Checkout: Pay quickly and securely using your business PayPal account balance or linked corporate bank/cards.
- Pay Later / Financing Options: Eligible commercial buyers can utilize PayPal’s built-in short-term financing options (subject to PayPal’s credit approval).
C. ACH / Direct Bank Wire (EFT)
- Best for: High-value wholesale purchases and bulk volume orders.
- Details: Direct electronic bank transfers via U.S. domestic ACH routing or direct wire transfer.
- Processing Time: Orders are queued for immediate fulfillment upon receipt of confirmed bank funds (typically 1–2 business days).
2. Order Limits & Payment Surcharges
- Standard Orders: Credit Card, PayPal, and Digital Wallet payments are accepted for all standard wholesale orders up to $[e.g., $10,000].
- High-Value Wholesale Orders: For orders exceeding $[e.g., $10,000], ACH or direct wire transfer may be required to prevent credit card authorization holds and optimize processing fees.
- No Hidden Surcharges: We do not impose additional processing surcharges on standard credit card or PayPal orders.
3. Prices, Taxes & Resale Exemptions
- Currency: All catalog pricing, official quotes, and invoices are listed and billed strictly in U.S. Dollars (USD).
- U.S. Sales Tax & Resale Certificates:
- As a U.S. B2B wholesale vendor, we do not charge state sales tax to verified reseller clients who provide a valid State Resale Certificate or U.S. Federal EIN.
- Exemption Verification: To set up tax-exempt status on your wholesale account, please submit your valid certificate to billing@[yourdomain].com prior to placing your order.
4. Payment Verification & Security Audits
To protect our commercial accounts from unauthorized transactions:
- First-time orders or orders requesting delivery to an unverified commercial freight address may require brief identity or billing verification.
- If a payment flag is raised by Stripe or PayPal fraud prevention systems, our accounts team may reach out to request secondary billing confirmation before order dispatch.
5. Trade Credit Terms (Net 30)
We offer trade credit terms (e.g., Net 30) for qualifying long-term commercial clients and established retail partners.
- Eligibility: Available to U.S.-based entities with an active wholesale ordering history of at least [e.g., 6 months or $10,000 in completed sales].
- Application: Requires submission of a formal U.S. B2B Credit Application with business bank and trade references.
- Late Fees: Unsettled balance beyond agreed net terms is subject to a late charge of 1.5% per month (or the maximum allowable by U.S. law).
6. Chargebacks & Dispute Resolution
If you notice any invoice discrepancy, shipping discrepancy, or billing error, please contact our financial operations team directly at [email protected] before initiating a PayPal claim or credit card dispute.
Unnotified or fraudulent chargebacks on fulfilled commercial shipments will result in immediate suspension of wholesale purchasing privileges and may be referred to commercial credit collection services.
7. Contact Us
If you have any questions, concerns, or complaints regarding our products, corporate practices, or these policies, please contact our support team. We aim to respond to all inquiries within 24–48 business hours.
- Phone:Â +1 347-686-1796
- Email:Â [email protected]
- Address:10 REDMOND LANE, OYSTER BAY, NY, 11771, USA
- Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)